PRIVACY POLICY

Effective Date: May 27th, 2026

Sparking Change Wellness (“Sparking Change Wellness,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, contact us, complete an assessment, sign up for coaching or retreats, or otherwise interact with us.

By using this website, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following types of information:

Personal Information You Provide

When you contact us, complete a form, request information, schedule a consultation, complete an assessment, or sign up for a program, we may collect information such as:

- Name

- Email address

- Phone number

- Location

- Information you choose to share in a message or form

- Coaching goals, lifestyle information, wellness concerns, or performance-related information

- Payment or billing information, when applicable

- Emergency contact or retreat-related information, when applicable

Health, Wellness, and Performance Information

Because our services may involve wellness coaching, performance coaching, lifestyle strategy, lab tracking, biomarkers, recovery, nutrition, stress, sleep, and related topics, you may choose to provide health-adjacent or sensitive personal information.

We collect this information only when you voluntarily provide it or when it is necessary to deliver the services you request.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

- IP address

- Browser type

- Device type

- Pages visited

- Time spent on the website

- Referring website

- General usage data

- Cookies and similar tracking technologies

This information helps us understand how visitors use the website and improve the user experience.

2. HOW WE USE YOUR INFORMATION

We may use your information to:

- Respond to inquiries

- Schedule consultations or calls

- Provide coaching, retreat, assessment, or wellness-related services

- Communicate with you about programs, services, updates, or resources

- Process payments, when applicable

- Send administrative messages

- Improve our website and services

- Personalize your experience

- Maintain internal business records

- Comply with legal, regulatory, or contractual obligations

- Protect the safety, rights, and security of Sparking Change Wellness, our clients, and others

3. EMAIL AND TEXT COMMUNICATIONS

If you provide your email address or phone number, we may use it to communicate with you about your inquiry, services, scheduling, programs, or updates.

You may opt out of marketing emails at any time by following the unsubscribe instructions in the email or by contacting us directly. Please note that we may still send non-marketing messages related to services, scheduling, payments, or other administrative matters.

If we send text messages, standard messaging and data rates may apply. You may opt out of text messages by replying STOP or contacting us directly.

4. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies, pixels, analytics tools, or similar technologies to improve website functionality, understand visitor behavior, and support marketing efforts.

Cookies are small files stored on your device. You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some parts of the website may not function properly if cookies are disabled.

We may use third-party tools such as website hosting platforms, analytics providers, advertising platforms, scheduling tools, email marketing providers, or form tools. These third parties may collect information in accordance with their own privacy policies.

5. HOW WE SHARE INFORMATION

We do not sell your personal information.

We may share information with trusted third parties only when necessary to operate our business, provide services, or comply with legal obligations. These may include:

- Website hosting providers

- Email and communication platforms

- Scheduling platforms

- Payment processors

- Analytics providers

- Marketing or advertising platforms

- Professional advisors, such as attorneys, accountants, or consultants

- Service providers assisting with retreats, programs, or client support

- Labs or wellness-related service providers, when applicable and with appropriate authorization

We may also disclose information if required by law, subpoena, court order, legal process, or to protect the rights, safety, or property of Sparking Change Wellness, our clients, or others.

6. PAYMENT INFORMATION

If you make a payment, your payment information may be processed by a third-party payment processor. We do not store full credit card numbers on our own systems unless explicitly stated. Payment processors handle your payment information according to their own privacy and security policies.

7. HEALTH INFORMATION AND CONFIDENTIALITY

Sparking Change Wellness may collect wellness, lifestyle, performance, coaching, lab-related, or health-adjacent information as part of our services.

Unless otherwise stated in a separate agreement, informed consent, coaching agreement, or healthcare privacy notice, information submitted through this website may not be protected in the same way as information provided in a formal healthcare or therapy relationship.

This website is not intended for emergencies. Do not use this website, contact forms, email, or text messaging to communicate urgent medical, mental health, or safety concerns. If you are experiencing an emergency, call 911 or go to the nearest emergency room.

8. HIPAA NOTICE

Depending on the nature of the service provided, certain services may or may not be subject to the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).

This general website Privacy Policy is not intended to replace any HIPAA Notice of Privacy Practices that may be required for covered healthcare services. If any services are subject to HIPAA or other healthcare privacy laws, additional privacy notices, consent forms, or agreements may apply.

9. DATA SECURITY

We take reasonable administrative, technical, and physical measures to protect the information we collect. However, no website, internet transmission, email, text message, or electronic storage system is completely secure.

You acknowledge that any information you submit electronically is provided at your own risk.

10. DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, resolve disputes, comply with legal obligations, and enforce agreements.

Retention periods may vary depending on the type of information, the nature of the services provided, and applicable legal requirements.

11. YOUR PRIVACY RIGHTS

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

- Request access to the personal information we have about you

- Request correction of inaccurate information

- Request deletion of certain information

- Opt out of certain marketing communications

- Request information about how your data is used or shared

- Withdraw consent where processing is based on consent

To exercise these rights, contact us using the information below.

We may need to verify your identity before responding to certain requests.

12. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have additional rights under California privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act.

Subject to applicable exceptions, California residents may have the right to:

- Know what categories of personal information we collect

- Know the purposes for which we use personal information

- Know whether personal information is sold or shared

- Request access to specific pieces of personal information

- Request correction of inaccurate personal information

- Request deletion of personal information

- Opt out of the sale or sharing of personal information

- Limit the use of sensitive personal information in certain circumstances

- Be free from discrimination for exercising privacy rights

We do not sell personal information. If our use of advertising or analytics tools is considered “sharing” under California law, you may have the right to opt out.

To submit a California privacy request, contact us at the email address listed below.

13. CHILDREN’S PRIVACY

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

If our services are offered to minors in any capacity, a parent or legal guardian may be required to provide consent and participate in the intake or enrollment process.

14. THIRD-PARTY LINKS

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party sites you visit.

15. TESTIMONIALS, REVIEWS, AND MEDIA

If you provide a testimonial, review, photo, video, or other media, we will only use it for marketing or promotional purposes with your permission where required by law.

Do not submit testimonials or personal stories that include private health information or sensitive details unless you understand and consent to their potential use.

16. INTERNATIONAL VISITORS

Sparking Change Wellness is based in the United States. If you access our website from outside the United States, your information may be transferred to, stored in, and processed in the United States.

By using the website, you consent to the processing of your information in the United States, where privacy laws may differ from those in your location.

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When we do, we will update the “Effective Date” above.

Your continued use of the website after any changes means you accept the updated Privacy Policy.

18. CONTACT US

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Sparking Change Wellness

Email: hello@sparkingchangewellness.com

Phone: (805) 285-2584

Website: www.sparkingchangewellness.com