TERMS OF SERVICE

Effective Date: May 27th, 2026

Welcome to Sparking Change Wellness. These Terms of Service (“Terms”) govern your use of the website located at www.sparkingchangewellness.com, along with any related pages, forms, assessments, content, programs, coaching services, retreats, intensives, or other services offered by Sparking Change Wellness (“Sparking Change Wellness,” “we,” “us,” or “our”).

By accessing this website, submitting a form, purchasing a service, participating in a program, attending a retreat, or otherwise engaging with us, you agree to these Terms. If you do not agree, please do not use this website or our services.

1. USE OF THIS WEBSITE

You agree to use this website only for lawful purposes and in a way that does not interfere with the rights, safety, or experience of others.

You agree not to:

- Use the website for fraudulent, unlawful, or harmful purposes

- Attempt to gain unauthorized access to our systems

- Copy, scrape, or misuse website content

- Upload or transmit malicious code

- Interfere with the security or functionality of the website

- Misrepresent your identity or submit false information

We reserve the right to restrict or terminate access to the website or services if we believe these Terms have been violated.

2. SERVICES PROVIDED

Sparking Change Wellness may offer wellness coaching, performance coaching, assessments, lifestyle strategy, retreats, wellness intensives, lab tracking, education, accountability, and related services.

Our services may address topics such as stress, sleep, nutrition, recovery, training, mindset, lifestyle habits, biomarkers, performance, and overall wellness.

Specific services, program details, pricing, duration, deliverables, cancellation terms, and expectations may be provided in separate agreements, invoices, intake forms, retreat waivers, consent forms, or program materials. If there is a conflict between these Terms and a signed client agreement, the signed client agreement will control.

3. NOT MEDICAL ADVICE

The content on this website and the services provided by Sparking Change Wellness are for educational, informational, coaching, and wellness purposes only.

Nothing on this website or in our services is intended to diagnose, treat, cure, or prevent any disease or medical condition.

You should always consult with a qualified physician, mental health professional, dietitian, or other licensed healthcare provider before making decisions related to your medical care, mental health care, medications, supplements, nutrition, exercise, lab results, or health conditions.

Do not disregard professional medical advice or delay seeking medical care because of something you read on this website or receive through our services.

4. NOT THERAPY OR EMERGENCY CARE

Unless expressly stated in a separate written agreement, Sparking Change Wellness services are not psychotherapy, mental health treatment, medical treatment, crisis care, or emergency care.

Although services may be informed by clinical training, coaching and wellness services are not a substitute for therapy, medical care, psychiatric care, or emergency support.

This website, contact forms, email, text messaging, and coaching communications should not be used for emergencies.

If you are experiencing a medical emergency, mental health crisis, suicidal thoughts, or believe you may harm yourself or someone else, call 911, call or text 988, or go to the nearest emergency room immediately.

5. CLIENT RESPONSIBILITY

You are responsible for your own decisions, actions, and results.

By participating in any program, coaching service, retreat, intensive, assessment, or recommendation, you acknowledge that:

- Results are not guaranteed

- Your outcomes depend on many factors outside our control

- You are responsible for communicating relevant medical, physical, psychological, dietary, or personal limitations

- You are responsible for consulting appropriate healthcare professionals

- You should not participate in activities that feel unsafe or medically inappropriate for you

- You may stop participation at any time if you feel uncomfortable or unsafe

You agree to use your own judgment and seek professional guidance when needed.

6. LABS, BIOMARKERS, AND HEALTH DATA

Certain services may involve lab tracking, biomarkers, bloodwork, or related wellness data. Any discussion of labs or biomarkers is provided for coaching, education, performance, or wellness purposes unless otherwise stated in a separate medical agreement.

Sparking Change Wellness does not guarantee the accuracy, completeness, or interpretation of third-party lab results or testing services. Any lab-related recommendations should be reviewed with a qualified healthcare provider.

You are responsible for following up with your physician or appropriate licensed provider regarding abnormal results, medical concerns, diagnoses, medications, or treatment decisions.

7. RETREATS, INTENSIVES, AND PHYSICAL ACTIVITIES

Retreats, intensives, or in-person experiences may include activities such as workshops, outdoor challenges, exercise, sauna, cold plunge, contrast therapy, nutrition experiences, group discussions, travel, or other wellness-related activities.

By participating, you acknowledge that these activities may involve physical, emotional, environmental, and personal risks, including but not limited to fatigue, soreness, dehydration, injury, emotional discomfort, allergic reactions, food sensitivities, travel delays, or other unexpected events.

You agree to:

- Disclose relevant health conditions, allergies, injuries, or limitations

- Follow safety instructions

- Participate only within your personal capacity

- Stop participating if you feel unsafe

- Seek medical clearance when appropriate

- Assume responsibility for risks associated with your participation

Additional waivers, releases, consent forms, or retreat-specific terms may be required before participation.

8. PAYMENTS, PRICING, AND BILLING

Pricing for services, programs, retreats, or intensives may be listed on the website, provided during consultation, or included in a separate agreement or invoice.

Payment terms may vary depending on the service. By purchasing or enrolling, you agree to pay all applicable fees according to the payment schedule provided.

We may use third-party payment processors to process payments. By submitting payment information, you authorize us or our payment processor to charge the payment method provided.

All prices are subject to change unless otherwise agreed in writing.

9. CANCELLATIONS, REFUNDS, AND RESCHEDULING

Cancellation, refund, and rescheduling policies may vary by service, program, retreat, or intensive.

Unless otherwise stated in a separate written agreement:

- Payments may be non-refundable once services have begun

- Missed sessions may be forfeited if not canceled within the required notice period

- Retreat deposits may be non-refundable

- Retreat balances may be subject to deadlines and cancellation windows

- Sparking Change Wellness may reschedule or modify sessions when necessary

- Refunds, credits, or transfers are provided at our sole discretion unless otherwise required by law

Any specific cancellation or refund policy provided in a signed agreement, checkout page, invoice, or retreat document will control.

10. NO GUARANTEES

Sparking Change Wellness does not guarantee any specific outcome, result, transformation, health improvement, performance improvement, financial result, emotional result, or lifestyle change.

Testimonials, examples, case studies, or client stories are not guarantees that you will experience the same or similar results.

Your results depend on many factors, including your participation, consistency, health history, lifestyle, environment, support systems, and individual circumstances.

11. WEBSITE CONTENT

All content on this website, including text, graphics, images, videos, logos, designs, downloads, program materials, frameworks, assessments, and other materials, is owned by or licensed to Sparking Change Wellness unless otherwise stated.

You may view and use the website content for your personal, non-commercial use only.

You may not copy, reproduce, distribute, modify, sell, publish, or create derivative works from our content without prior written permission.

12. USER SUBMISSIONS

If you submit information through forms, assessments, email, text, or other communication channels, you agree that the information you provide is accurate and that you have the right to share it.

You are responsible for the content of any information you submit.

You agree not to submit anything unlawful, threatening, defamatory, abusive, obscene, invasive of privacy, infringing, misleading, or otherwise inappropriate.

13. TESTIMONIALS AND MEDIA

If you provide a testimonial, review, photo, video, or other content, we may ask for your permission to use it for marketing or promotional purposes.

We will not intentionally use your name, likeness, testimonial, or identifiable story in promotional materials without appropriate permission where required by law.

14. THIRD-PARTY SERVICES AND LINKS

Our website or services may link to or use third-party platforms, including payment processors, scheduling tools, email platforms, lab providers, analytics tools, retreat vendors, or other service providers.

We are not responsible for the content, privacy practices, security, policies, availability, or actions of third-party websites or services.

Your use of third-party services is governed by their own terms and policies.

15. PRIVACY

Your use of the website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

By using the website or services, you agree to our Privacy Policy.

16. INTELLECTUAL PROPERTY

The Sparking Change Wellness name, brand, logo, website design, program names, frameworks, materials, and related content are protected by intellectual property laws.

You may not use our intellectual property without prior written permission.

Participation in a program or purchase of services does not give you ownership of any Sparking Change Wellness materials, frameworks, methods, or content.

17. DISCLAIMERS

The website and services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Sparking Change Wellness disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, and non-infringement.

We do not guarantee that the website will be uninterrupted, secure, error-free, or free of viruses or harmful components.

18. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Sparking Change Wellness, its owners, employees, contractors, affiliates, partners, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from your use of the website, participation in services, or reliance on any information provided.

This includes, but is not limited to, damages related to health decisions, emotional distress, injury, lost profits, lost data, business interruption, or personal outcomes.

To the fullest extent permitted by law, our total liability for any claim will not exceed the amount you paid to Sparking Change Wellness for the specific service giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.

19. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Sparking Change Wellness, its owners, employees, contractors, affiliates, partners, and service providers from any claims, damages, liabilities, costs, or expenses arising from:

- Your use of the website

- Your participation in services, programs, retreats, or intensives

- Your violation of these Terms

- Your violation of any law or third-party right

- Information you submit to us

- Your decisions, actions, or omissions based on website content or services

20. TERMINATION

We may suspend or terminate your access to the website, services, programs, or materials at any time if we believe you have violated these Terms, failed to make required payments, acted inappropriately, created safety concerns, or disrupted the experience of others.

Termination does not eliminate payment obligations or provisions that should reasonably survive termination.

21. GOVERNING LAW

These Terms are governed by the laws of the State of [Insert State], without regard to conflict of law principles.

Any disputes will be handled in the courts located in [Insert County and State], unless otherwise required by law or agreed in writing.

22. DISPUTE RESOLUTION

Before filing any legal claim, you agree to first contact us and attempt to resolve the dispute informally.

If a dispute cannot be resolved informally, the parties may be required to participate in mediation or another dispute resolution process if stated in a separate agreement.

23. CHANGES TO THESE TERMS

We may update these Terms from time to time. When we do, we will update the “Effective Date” above.

Your continued use of the website or services after changes are posted means you accept the updated Terms.

24. CONTACT INFORMATION

If you have questions about these Terms, please contact us:

Sparking Change Wellness

Email: hello@sparkingchangewellness.com

Phone: (805) 285-2584

Website: www.sparkingchangewellness.com